Curious about Curiosity I have been wondering about curiosity lately. This strangely circular activity feels a little like the sensation you experience when you step between opposing mirrors and see an infinite array of reflections bouncing off each other. I have used the mirror metaphor when advocating reflective governance practices before, acknowledging that it has… Continue reading The curious director
Tag: continuous improvement
How effective is your board? – Part 6
This post concludes the series on board effectiveness evaluation with a somewhat disparate collection of observations and reflections. Some of the ideas and charts included here might have been quite relevant in earlier parts of the series, but if they were not available at that time, their inclusion here acts as an amplification and reinforcement… Continue reading How effective is your board? – Part 6
How effective is your board? – Part 5
Board Effectiveness Diagnostics Notwithstanding the shortcomings of simple surveys (e.g. one size does not fit all, tick-the-box mentality, etc.), boards can use checklists as mechanisms to ‘take the pulse’ or to perform basic compliance checks. The most fundamental diagnostics your board could use relate to legal and governance compliance – both as regards board effectiveness,… Continue reading How effective is your board? – Part 5
How effective is your board? – Part 4
Reflective Governance Directors of most non-profit boards are volunteers who are time-poor. In my experience, some are reluctant to have their work evaluated, partly because they feel insulted that their honorary work is being opened to critical review (as they see it) as if they were remunerated. And yet, when given the opportunity to identify… Continue reading How effective is your board? – Part 4
How effective is your board? – Part 3
Part 1 of this series on the evaluation of board effectiveness described various characteristics of some different approaches. Part 2 described some of the subjects and foci of board effectiveness evaluation. Part 3 now turns to the selection of methods and measures according to the purpose and intended use of your evaluation. Evaluation Purposes and… Continue reading How effective is your board? – Part 3
How effective is your board? – Part 2
Part 1 of this series on board effectiveness noted that the evaluation of board effectiveness is just one aspect of your overall Measurement, Evaluation, and Learning Model (and that this in turn is just part of your MELD Governance Model). It also suggested that there are various dimensions of board effectiveness, each of which includes… Continue reading How effective is your board? – Part 2
How effective is your Board? – Part 1
Evaluating board effectiveness How do you know if your board is effective?Does your board share a common view as to the purpose/s of effectiveness evaluation?Is there agreement as to what effectiveness means for your organisation?Has your board agreed on an evaluation framework that supports meaningful evaluation of its own effectiveness?How effective is your evaluation of… Continue reading How effective is your Board? – Part 1
Regret: your improvement catalyst
In my work with nonprofit organisations, and with mentees across a wide range of commercial and nonprofit settings, I see regret quite often as a drag on innovation, productivity, and improvement. One of the key steps involved in moving my clients forward, therefore, is to help them shift from feeling somewhat stuck in regret, to… Continue reading Regret: your improvement catalyst
Touchpoints and Touchstones for quality engagement
The importance of user experience (UX) has been a major theme of marketing, project management and design (affecting products and services of all kinds) over recent years. This has been expressed in numerous ways, but the customer (member, donor, client) journey and the employee journey are notable examples. Touchpoints on the journey Journey maps or… Continue reading Touchpoints and Touchstones for quality engagement
X marks the spot for reflexive practice
Reflective and Reflexive Practice According to Plato, Socrates said “The unexamined life is not worth living” as he faced trial for alleged “impiety and corrupting youth”. Subsequently used to promote the virtues of philosophy, the quote may also be seen as a precursor to more recent encouragements for leaders and professionals to engage in reflective… Continue reading X marks the spot for reflexive practice