Are we there yet? Evaluating NFP outputs, outtakes, outcomes & impact

Evaluation – Part 2 Evaluation is one of the central elements in the EDM (Evaluate, Direct, Monitor) Governance Model, but its role in governance (and management) is often obscured by the use of other terms, like ‘problem-solving’ or ‘decision-making’. The importance of evaluation in non-profit governance is highlighted in the extracts from AICD’s NFP Governance… Continue reading Are we there yet? Evaluating NFP outputs, outtakes, outcomes & impact

The case of the troublesome homograph

Confusion sometimes arises in our non-profit governance and management work where a word we use is assumed to have a particular meaning, but actually another meaning is intended. I think a case can be made for that to be the case with regard to the terms “business use case” and “business case“. Here the word… Continue reading The case of the troublesome homograph