‘Mystery’ panelists aid selection

Having completed selection interviews with the assistance of a panel of senior and experienced personnel, there are usually some further processes required before confirming that an offer should be made to a preferred candidate. As well as reference checks to verify that claims made by the candidate are backed up by people who worked closely… Continue reading ‘Mystery’ panelists aid selection

Golden means or ends?

The desirability of ethical behaviour is universally acknowledged, and this has been particularly evident as we review the findings of recent Royal Commissions in this country. Unethical decisions made by senior personnel holding ‘positions of trust’ appear to have been one of the consistent themes. Politicians, pundits and the media tend to characterise these behaviours… Continue reading Golden means or ends?

What? So What? and Now What? – your reflective practice guide

One of the defining characteristics of a profession is that its members commit to reflect on their practice in order to improve it for the benefit of those they serve. This applies to policy and governance professionals as much as to members of any other profession. Various models and frameworks have been developed for different… Continue reading What? So What? and Now What? – your reflective practice guide

IT Governance lessons

As noted in some earlier posts, learning from others’ mistakes is the least painful way of avoiding trouble, provided we can apply those lessons meaningfully in our own circumstances. This latest case study arises from problems encountered in yet another large scale publicly funded IT project.  It offers numerous governance insights, which in my view,… Continue reading IT Governance lessons

Nudging your board towards better decision-making

If you would like to help your directors to be more effective decision-makers, you will find the Behavioural Government report from the Behavioural Insights Team of interest. While it is sub-titled “Using behavioural science to improve how governments make decisions” it could just as readily have been styled “Using behavioural science to improve board governance“,… Continue reading Nudging your board towards better decision-making

Meaningful connections

As we head into the festive season, we re-prioritise family and friends and look to spend ‘quality time’ with them.  It’s also a time when we take stock, and resolve to improve various aspects of our lives – not least our working lives. In discussing the importance of effective workplace communications with one of my… Continue reading Meaningful connections

Hearts and minds in public policy

The importance of restoring regard for kindness alongside hard-headed analysis in public policy deliberations is highlighted in the new Carnegie UK Trust report Kindness, emotions and human relationships: The blind spot in public policy. The report argues “that the great public policy challenges of our time demand an approach that is more centred on relationships;… Continue reading Hearts and minds in public policy

(Shadow) values dictate behaviour

For an insight into how we can all trick ourselves into saying one thing and doing another, The Ethics Centre report on their review of Cricket Australia’s culture is a valuable resource. Peter Drucker’s observation that ‘culture eats strategy for breakfast’ has been acknowledged as a fundamental truth for many years, and yet we continue… Continue reading (Shadow) values dictate behaviour