Ways of knowing and being in organisational culture

Organisation culture – Part 5 When we hold directors and managers accountable for a problem with organisational culture, we affirm that culture is a product of choices made and actions taken (or neglected). Consequently, it cannot be fixed and immutable. While it may be consistent (and sometimes even seems ossified), it is amenable to reshaping.… Continue reading Ways of knowing and being in organisational culture

Organisational ‘personality’

Organisational Culture – Part 4 The personality metaphor ‘Organisational personhood’ refers to the legal concept that an incorporated entity, like a non-profit or for-purpose organisation, as distinct from its associated people (i.e. directors, managers, or employees), has some of the legal rights and responsibilities enjoyed by ‘natural persons’. (A ‘natural person’ in this sense is a human… Continue reading Organisational ‘personality’

Getting on board with employee engagement

Starting a new job is a little like being a tourist visiting another country, where they speak another language and have different customs. Learning the language and understanding the culture are just parts of the process of onboarding, which is itself only one aspect of the organisation’s talent management and employee engagement system. A basic… Continue reading Getting on board with employee engagement

Sledgehammer or scalpel? Governance capability development

(Part 3 – ‘Duty of Care, Skill and Diligence’ series) “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” Abraham Maslow While it may seem obvious that non-profit directors require a set of skills to perform their duties, elections or appointments… Continue reading Sledgehammer or scalpel? Governance capability development

Filters and Factors in Deliberation

Deliberation – where strategic and personal perspectives meet. We directors and executives all like to think that we are rational beings, engaged in objective decision making processes to achieve governance and management goals. All of our best practice models describe linear and logical steps we take (or aspire to) to optimise performance and meet our… Continue reading Filters and Factors in Deliberation

Change resistance and response

Context In my previous post, issues encountered by various of my non-profit clients were identified as catalysts for application of an empathy mapping response, in order to gain greater insight into the underlying causes of resistance to change initiatives. The issues and circumstances were summarised as follows: – a CEO dealing with resistance to cultural… Continue reading Change resistance and response

Empathy and Mindfulness in leadership (and life)

Empathy is one of the featured qualities of effective leaders in much of the leadership literature. Henry Mintzberg lists the collaborative mindset, requiring empathy and insight into a network of relationships, as one of The Five Minds of a Manager. Managing self: the reflective mind-set Managing organizations: the analytic mind-set Managing context: the worldly mind-set… Continue reading Empathy and Mindfulness in leadership (and life)

Complexity – the view from the Chair

Those of us who have had the privilege of chairing meetings know that the view from that seat is entirely different from that of participants. “Like playing multi-dimensional chess” is the analogy sometimes used, as it evokes the multi-focal nature of effective chairing practice. The chair’s role inviting participants to speak and vote on motions… Continue reading Complexity – the view from the Chair

Habit Chicken or Belief Egg? Which comes first in PD?

Anyone who has stood in front of a class or training room and sought to help ‘students’ to develop their knowledge, skills, and/or attitudes, recognises that ‘deep’ learning only happens when the student makes sense of the new content or skill by extension of their existing framework of knowledge and skill. We all need ‘hooks’… Continue reading Habit Chicken or Belief Egg? Which comes first in PD?

Nudging your board towards better decision-making

If you would like to help your directors to be more effective decision-makers, you will find the Behavioural Government report from the Behavioural Insights Team of interest. While it is sub-titled “Using behavioural science to improve how governments make decisions” it could just as readily have been styled “Using behavioural science to improve board governance“,… Continue reading Nudging your board towards better decision-making