Getting on board with employee engagement

Starting a new job is a little like being a tourist visiting another country, where they speak another language and have different customs. Learning the language and understanding the culture are just parts of the process of onboarding, which is itself only one aspect of the organisation’s talent management and employee engagement system. A basic… Continue reading Getting on board with employee engagement

OK to delegate?

Non-profit organisations depend heavily on volunteers to achieve their purposes. Non-profit board directors therefore have a built-in recognition of the need to delegate key aspects of the organisation’s operations to individual volunteers or groups of volunteers. Role confusion? As very few non-profit entities pay their directors, most of those people think of themselves as volunteers,… Continue reading OK to delegate?

Good and Bad Delegation

Experienced non-profit directors and managers understand that the key to effective volunteer engagement is relationship management. Having best practice policies and procedures, including a volunteer policy framework and instruments of delegation, may be necessary, but these measures are not sufficient to successfully engage your volunteer ‘workforce’. Engagement or buck-passing? Old school ‘carrot and stick’ approaches… Continue reading Good and Bad Delegation

Organisational power

The powers and duties of directors were the focus of some earlier posts, however these make quite narrow use of the concept of ‘power’ – which has many forms and applications. My previous post dealt with powers legally (and therefore legitimately) afforded non-profit boards and directors, and made reference to those powers being distinctly different… Continue reading Organisational power

NFP powers and duties – inseparable

Non-profit directors’ ‘powers and duties’ are comparable to the ‘rights and responsibilities’ we all hold as citizens. The two concepts are therefore aspects of one orientation or disposition, and just as rights should not be isolated from responsibilities, power should always be considered as only one side of the coin called ‘power and duties’ (as… Continue reading NFP powers and duties – inseparable

Policy Precedents: Benefits and Risks

Precedent Benefits The blank policy page can be as intimidating as any blank ‘canvas’ facing an author. Organisational policy writers working within an existing ‘policy culture’ will doubtless have templates, and perhaps even a ‘policy on policy-making’ (see links below) to guide them.  Many smaller non-profit organisations, however, may not have reached that level of… Continue reading Policy Precedents: Benefits and Risks

NFP strategic opportunities: Collective bargaining exemptions

Under Australian consumer law, nonprofits were prohibited from engaging in collective bargaining on behalf of members unless they were granted an authorisation by the Australian Competition and Consumer Commission (ACCC). This legislation aimed to prevent businesses of any size working together to achieve a common commercial goal which was seen as ‘anti-competitive‘, ‘collusive‘, or acting… Continue reading NFP strategic opportunities: Collective bargaining exemptions

Blockers or Enablers? The 3 lines of defence

Just as strategic mindsets can be framed in polarised pairs like Growth Vs Fixed, or Solution Vs Problem Oriented, risk management mindsets can also be described as Blocking or Enabling (see header illustration). While reducing any complex matter to a simple binary choice can lead to distorted thinking, when considering your risk mindset it is… Continue reading Blockers or Enablers? The 3 lines of defence

Your ‘ruling’ body

The history of leadership continues to be reflected in our language today. The board of directors is still sometimes referred to as the ‘ruling body’. Historically, the one who set the rules brought order to their community. Sometimes that order was imposed by force, and at other times by democratic processes, but either way, the… Continue reading Your ‘ruling’ body

Sledgehammer or scalpel? Governance capability development

(Part 3 – ‘Duty of Care, Skill and Diligence’ series) “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” Abraham Maslow While it may seem obvious that non-profit directors require a set of skills to perform their duties, elections or appointments… Continue reading Sledgehammer or scalpel? Governance capability development