Governance ‘Freedoms’ and their constraints

“Art lives on constraint and dies of freedom”[Michelangelo] Paraphrasing Michelangelo, we might also say that the art of governance is catalysed by constraints and lacks focus or coherence when directors are free to do what they want. For those of us who think of governance as a system of controls, it may seem that the… Continue reading Governance ‘Freedoms’ and their constraints

Ethical Communications

Nonprofit organisations generally have communication and social media policies to guide their spokespeople and staff on acceptable practices. Despite this, mis-communications and other communication problems occur, especially where social media is involved. Most of the tensions within our communities are fuelled by words. Words used to label, blame, shame, or cancel people. Legitimate protests can… Continue reading Ethical Communications

Balancing ‘long’ and ‘short’ strategic perspectives

The ‘strategic horizon‘ most nonprofits use is between 3-5 years. That seems to be about as far into the future as we feel able to project – either in terms of what we might confidently predict about our operating environment, or the timespan over which we are willing to commit to achieving our goals. Such… Continue reading Balancing ‘long’ and ‘short’ strategic perspectives

The Skilful Uses of Silence

Much of our thinking and advice about advocacy and communication focuses on speaking up. Most associations and charities think of themselves as being ‘the voice’ of their cause or group. Rhetorical skills and wordsmithing are highlighted as we consider how messages are framed and delivered to various key audiences. “Silence” carries a long history, with… Continue reading The Skilful Uses of Silence

Cultivating cultural competence & social cohesion

Divisive contributions to public discourse about overseas conflicts and immigration can cause our social fabric to fray at the edges. When we think about the tone of such discourse, it encourages us to consider whether our own contributions will foster social cohesion or promote further conflict. Social identity, cultural competence, and social cohesion are related… Continue reading Cultivating cultural competence & social cohesion

Divergent Thinking a Pre-requisite for Convergent Thinking

Whether we call it analysis/synthesis or differentiation/integration, we swap iteratively between divergent and convergent thinking while undertaking most governance and management tasks. While divergent thinking is often associated with informal and creative processes, it plays a crucial role in the formal and structured context of decision-making by directors and managers. We can’t carry out effective… Continue reading Divergent Thinking a Pre-requisite for Convergent Thinking

Counting What Matters: using non-financial accounting

Einstein’s observation that “Not everything that can be counted counts, and not everything that counts can be counted” rings true for most nonprofit leaders. This is not to dismiss the importance of responsible financial management, but rather to acknowledge that there is more to governing a nonprofit than staying ‘in the black’. Key non-financial metrics… Continue reading Counting What Matters: using non-financial accounting

The ‘Helpful Pedant’

Pedantry has a bad name. When we are nitpicking, finicky, or fussy, especially about trifling matters, we may be very annoying to our colleagues (and others). And yet … When we need attention to detail, precision, accuracy, or compliance with legal or best practice standards, a certain level of thoroughness is actually a prerequisite. Focal… Continue reading The ‘Helpful Pedant’