Decision Doors

Every nonprofit — whether a charity, professional association, or community group — faces a constant flow of choices. Some are big and irreversible, others small and routine. But all of them involve ‘decision doors’: a threshold between what we know and what’s next. The Decision Doors framework helps us pause at that threshold. Instead of… Continue reading Decision Doors

Reflective (and Deliberative) Scaffolds: Turning Experience into Insight

Reflection and Deliberation as Twin Practices Reflection and deliberation are often treated as separate activities — one looking backward, the other forward. In reality, they are two halves of the same learning loop. Together, they form a disciplined rhythm of practice: Act → Reflect → Learn/Adjust → Deliberate → Act again. The newly published Reflective… Continue reading Reflective (and Deliberative) Scaffolds: Turning Experience into Insight

Reflective Practice using Identity Mode Processing – Part 2

In Part 1 of this series, the TWLDA Identity Mode Framework was introduced as a reflective practice tool, showing how its five modes — Thinker, Watcher, Learner, Decider, and Actor — support self-actualisation, enrich executive function, and promote systemic identity coherence. We also explored its applications in individual reflection and governance contexts, with charts illustrating… Continue reading Reflective Practice using Identity Mode Processing – Part 2

Reflective Practice using Identity Mode Processing – Part 1

Mentoring is essentially a reflective practice vehicle. A mentor metaphorically holds up a ‘mirror’ for the mentee to see their current situation and goals in a different light. Self-reflection is a skill, and as for most skills, it improves with practice. While mentees may have different goals, their reflective skills and insights tend to share… Continue reading Reflective Practice using Identity Mode Processing – Part 1

Ethical Communications

Nonprofit organisations generally have communication and social media policies to guide their spokespeople and staff on acceptable practices. Despite this, mis-communications and other communication problems occur, especially where social media is involved. Most of the tensions within our communities are fuelled by words. Words used to label, blame, shame, or cancel people. Legitimate protests can… Continue reading Ethical Communications

Juggling Cats, Chainsaws, & Bowling Balls

Leadership roles often requires a capacity to deal with multiple challenges. Consequently, we need to be able to share our ‘attention budget’ between various roles, functions, priorities, and tasks. Leaders as Jugglers The juggling metaphor is sometimes used to suggest the dexterous handling of these multiple demands. Each metaphoric ‘ball’ is given its due, and… Continue reading Juggling Cats, Chainsaws, & Bowling Balls

The Skilful Uses of Silence

Much of our thinking and advice about advocacy and communication focuses on speaking up. Most associations and charities think of themselves as being ‘the voice’ of their cause or group. Rhetorical skills and wordsmithing are highlighted as we consider how messages are framed and delivered to various key audiences. “Silence” carries a long history, with… Continue reading The Skilful Uses of Silence

Quality Question Quest

A recurring theme of this blog has been the art of question framing. Question types, the skills required to ask them, along with various purposes for which they may be considered, have been the subject of earlier reflection and suggestions on this blog. See especially ‘A Question of Skillful Questioning‘. This post takes up the… Continue reading Quality Question Quest

Looking back or projecting forward

I was recently interviewed on Jeremy Irvine’s podcast ‘Dear 21 Year-old Me’, which employs the device of ‘Now and Then’ perspectives – and invites us to reflect on the question ‘What if I knew then what I know now?’ While I’m not comfortable with either self-aggrandizement or self-blaming, I have long been a staunch advocate… Continue reading Looking back or projecting forward

Tools and Their Users: plus parable

Various books and websites use a ‘toolkit’ metaphor to describe a collection of resources they offer to leaders and managers. This metaphor invites readers to think about the addition of new or more specialised tools helping expand one’s skills and abilities, and so being more productive and/or promotable. For some, the toolkit or toolbox metaphor… Continue reading Tools and Their Users: plus parable