Watch your words; they become your thoughts

The Power of Words in Organisational Life Before NLP there was Lao Tzu. His admonition to “watch your thoughts, for they become your words” forms part of a ’cause and effect’ chain which helps us to think about how present actions, and the thoughts behind them, lead to longer-term consequences. While the truth of this… Continue reading Watch your words; they become your thoughts

First Principles First

Thinking about first principles, the oft-quoted line from philosopher-comedian Groucho Marx, “Those are my principles, and if you don’t like those … I have others” comes to mind. Beyond the moral ambiguity implied, might there be a hidden reference to other legitimate sets of first principles here? If so, what would this mean for nonprofit… Continue reading First Principles First

The Consequentiality of Unintended Consequences – Part 2

The nature of unintended consequences (types, causes, and rating levels) was broadly canvassed in Part 1 of this series. This sequel considers how the side-effects of your activities fit within your risk management system. To recap – unintended risks are those we incur as side effects of our own goals and actions (or inaction), rather… Continue reading The Consequentiality of Unintended Consequences – Part 2

The Consequentiality of Unintended Consequences – Part 1

In the mission-driven world of non-profits, our decisions are infused with purpose, values, and an abiding desire to make a difference. Yet, despite noble intentions, our actions can yield surprising — and sometimes counterproductive — outcomes. Collateral damage, side-effects, and ripple effects are just some of the names we give to unintended consequences. We all… Continue reading The Consequentiality of Unintended Consequences – Part 1

Governance ‘Freedoms’ and their constraints

“Art lives on constraint and dies of freedom”[Michelangelo] Paraphrasing Michelangelo, we might also say that the art of governance is catalysed by constraints and lacks focus or coherence when directors are free to do what they want. For those of us who think of governance as a system of controls, it may seem that the… Continue reading Governance ‘Freedoms’ and their constraints

Balancing ‘long’ and ‘short’ strategic perspectives

The ‘strategic horizon‘ most nonprofits use is between 3-5 years. That seems to be about as far into the future as we feel able to project – either in terms of what we might confidently predict about our operating environment, or the timespan over which we are willing to commit to achieving our goals. Such… Continue reading Balancing ‘long’ and ‘short’ strategic perspectives

Reactive, Responsive, & Proactive Leadership

A recent exploration of thinking styles (see The [mind] map is not the territory) included a reference to automatic thinking. It suggested that unconscious (usually emotional) reactions to triggering events or circumstances can benefit from Cognitive Behavioural Therapy. But that was only a small part of the automatic thinking story. Reactiveness, Responsiveness, or Proactiveness Part… Continue reading Reactive, Responsive, & Proactive Leadership

Divergent Thinking a Pre-requisite for Convergent Thinking

Whether we call it analysis/synthesis or differentiation/integration, we swap iteratively between divergent and convergent thinking while undertaking most governance and management tasks. While divergent thinking is often associated with informal and creative processes, it plays a crucial role in the formal and structured context of decision-making by directors and managers. We can’t carry out effective… Continue reading Divergent Thinking a Pre-requisite for Convergent Thinking

The ‘Helpful Pedant’

Pedantry has a bad name. When we are nitpicking, finicky, or fussy, especially about trifling matters, we may be very annoying to our colleagues (and others). And yet … When we need attention to detail, precision, accuracy, or compliance with legal or best practice standards, a certain level of thoroughness is actually a prerequisite. Focal… Continue reading The ‘Helpful Pedant’